Privacy Policy

1. Introduction

Welcome to Tamilan App ("we", "us", "our", or the "App"), developed and managed by Arudha IT Solutions Pvt Ltd. We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.

Tamilan App is a community platform that enables users to create and manage multiple types of profiles including Family Profiles, Business Profiles, and Matrimony Profiles, along with photo and video gallery features. Each profile type may collect different categories of information as detailed below.

By using Tamilan App, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our App.

2. Information We Collect

2.1 Family Profile Information

When you create a Family Profile, we collect:

• Family Details: Family name, family members' names, relationships, ages, and contact information
• Household Information: Address, family background, ancestral details
• Photos and Videos: Family photos, event videos, and family gatherings through our gallery feature
• Community Information: Sub-community details, cultural affiliations, traditional information

2.2 Business Profile Information

When you create a Business Profile, we collect:

• Business Details: Business name, type, category, description, establishment date
• Contact Information: Business address, phone numbers, email, website links, social media handles
• Media Content: Business logos, product photos, service videos, promotional content through gallery features
• Operational Information: Business hours, service areas, pricing information (if provided)
• Professional Details: Licenses, certifications, years of experience

2.3 Matrimony Profile Information

When you create a Matrimony Profile, we collect:

• Personal Information: Name, date of birth, gender, height, complexion, physical attributes
• Contact Details: Phone number, email address, location/city
• Educational & Professional: Education qualifications, occupation, income range, workplace details
• Family Background: Father's/mother's occupation, siblings information, family values
• Photos and Videos: Profile pictures, personal photos, introduction videos through gallery
• Partner Preferences: Age range, height, education, occupation, location preferences
• Lifestyle Information: Religion, caste, sub-caste, horoscope details, food habits, smoking/drinking status

2.4 Photo and Video Gallery

Our gallery feature collects:

• Media Files: Photos and videos captured via device camera or uploaded from device storage
• Metadata: Upload date, file size, resolution, camera information (EXIF data)
• Captions and Tags: User-provided descriptions, tags, and categorization
• Gallery Organization: Albums, collections, privacy settings for each media item

2.5 Technical Information

• Device Information: Device type, operating system, unique device identifiers, camera specifications
• Usage Data: Profile types created, features used, time spent on the App, interaction patterns
• Location Data: Approximate location based on IP address (with your consent, we may collect precise location for business listings)
• Log Data: IP address, browser type, access times, pages viewed, profile views and interactions

3. How We Use Your Information

We use your personal data for the following purposes based on profile type:

3.1 Family Profile Purposes

• Create and display family profiles to other community members
• Enable family networking and community connections
• Organize and display family photo and video galleries
• Facilitate community events and family gatherings

3.2 Business Profile Purposes

• Create and promote business listings within the community
• Enable business discovery and networking
• Display business galleries (products, services, facilities)
• Facilitate business-to-business and business-to-customer connections
• Enable inquiries and communication between businesses and customers

3.3 Matrimony Profile Purposes

• Create and display matrimony profiles to potential matches
• Provide matchmaking suggestions based on preferences
• Enable communication between interested parties and families
• Verify profile authenticity through photos and videos
• Facilitate partner search within the community

3.4 General App Purposes

• App Functionality: Provide, maintain, and improve our services across all profile types
• Media Management: Store, organize, and display photos/videos in galleries with appropriate privacy controls
• Communication: Enable messaging and interaction between users based on profile types
• Security: Detect and prevent fraud, abuse, fake profiles, and unauthorized access
• Customer Support: Respond to inquiries and provide assistance for all features
• Legal Compliance: Comply with applicable laws and regulations
• Analytics: Understand how users interact with different features and improve user experience
• Notifications: Send relevant updates about profile views, matches, business inquiries, and community events

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: You have given explicit consent for processing your data for specific purposes (e.g., uploading photos)
• Contract Performance: Processing is necessary to provide the services you requested
• Legitimate Interest: We have a legitimate interest in operating and improving our App, preventing fraud, and ensuring security
• Legal Obligation: We must process your data to comply with legal requirements

5. How We Share Your Information

5.1 Profile Visibility and Sharing

Family Profiles: Family information is visible to other community members based on privacy settings you configure. You can control who sees your family details, photos, and videos.

Business Profiles: Business information is publicly visible within the community to enable business discovery and networking. Business contact details, galleries, and descriptions are accessible to all app users unless you restrict visibility.

Matrimony Profiles: Matrimony profiles are visible to other users searching for matches based on compatibility criteria and preferences. You can control profile visibility and choose who can view your contact details and full gallery.

Photo/Video Galleries: Media content visibility is determined by your privacy settings for each profile type. You can set individual photos/videos as public, private, or visible only to specific users.

5.2 With Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Cloud storage and hosting services for photos, videos, and profile data
• Content delivery networks (CDN) for fast media loading
• Analytics and performance monitoring
• Payment processing (for premium features if applicable)
• Customer support and communication tools
• Security, fraud prevention, and profile verification services
• Video encoding and streaming services

These providers are contractually obligated to protect your data and use it only for specified purposes.

5.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud, abuse, or fake profiles
• Protect the safety of our users or the public
• Investigate suspicious activity or policy violations

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity, subject to the same privacy protections.

5.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing, such as when you choose to connect your profile with external social media or business platforms.

6. Data Storage and Security

6.1 Data Storage

Your data is stored on secure servers located in [Server Location - specify country/region]. Due to the multimedia nature of our app, we utilize specialized storage solutions:

• Profile Data: Stored in encrypted databases with regular backups
• Photos and Videos: Stored in secure cloud storage with Content Delivery Networks (CDN) for optimal performance
• Gallery Metadata: Indexed and stored separately for quick retrieval and organization

We employ industry-standard security measures including:

• Encryption of data in transit (SSL/TLS) for all communications
• Encryption of data at rest, including photos and videos
• Regular security audits and vulnerability assessments
• Access controls and multi-factor authentication for administrative access
• Secure backup and disaster recovery procedures
• Automated scanning for malicious content in uploaded media
• Rate limiting and abuse prevention mechanisms

6.2 Data Retention

We retain your personal data for the following periods:

• Active Profiles: Data is retained as long as any of your profiles (Family, Business, or Matrimony) remain active
• Gallery Content: Photos and videos are retained as long as the associated profile is active, or until you manually delete them
• Deleted Profiles: Profile data is permanently deleted within 30 days of deletion request, except where retention is required by law
• Deleted Media: Photos and videos are removed from active storage within 7 days of deletion and from backup systems within 90 days
• Backup Data: Deleted data may remain in encrypted backups for up to 90 days
• Legal Requirements: Some data may be retained longer to comply with legal obligations (e.g., business records, transaction logs)
• Partial Deletion: You can delete individual profile types without deleting your entire account

Tamilan App collects and uses personal information such as photos uploaded via your device camera and user profiles for matrimony and community directory purposes. Photos are stored securely and shared only with other registered users as permitted by app functionality. We do not sell or share this data with third parties. You may delete your data anytime by contacting us.

For questions, contact: tamilanapp@zohomail.in

7. Your Rights and Choices

You have the following rights regarding your personal data:

To exercise any of these rights, please contact us at tamilanapp@gmail.com. We will respond to your request within 30 days.

8. Camera and Photo Permissions

Our App requests access to your device camera and photo gallery for the following purposes:

• Taking profile pictures directly within the App
• Uploading existing photos from your gallery
• Verifying profile authenticity

You can revoke camera and photo access at any time through your device settings. However, this may limit certain App features. Photos are only uploaded when you explicitly choose to do so.

9. Child Safety Policy

Child Safety and Eligibility

Tamilan App is intended for use only by individuals who are 18 years of age or older. We do not knowingly collect, use, or store any personal information from children under the age of 13.

Users must confirm that they are 18 years or older before creating a profile or using any matrimony or community features. If we become aware that a user under 13 has provided personal information, we will take immediate steps to delete such data and deactivate the account.

Parents or guardians who believe their child has provided personal information may contact us at tamilanapp@gmail.com to request data deletion.

Our platform’s design, content, and features are not targeted toward minors. The app focuses solely on adult community and matrimony services.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by relevant authorities
• Adequacy decisions by data protection authorities
• Other legally approved transfer mechanisms

11. Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to:

• Remember your preferences and settings
• Analyze App usage and performance
• Provide personalized content and recommendations
• Improve security and prevent fraud

You can manage cookie preferences through your device settings or browser settings.

12. Third-Party Links and Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our App.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or in-app notification
• Request your consent if required by law

Your continued use of the App after changes constitutes acceptance of the updated policy.